[wpkg-users] firefox and acrobat

Tomasz Chmielewski mangoo at wpkg.org
Mon Apr 14 15:00:58 CEST 2008


Brian May schrieb:
> Hello,
> 
> Tomasz Chmielewski wrote:
>> Don't know.
>> Enable debugging *both* in WPKG Client and in wpkg.js (via config.xml) 
>> - this should tell you something.
>> Pasting detailed logs here might help if it's still an issue for you 
>> (which you can reproduce).
> 
> I have attached the log I found in c:\windows\temp from wpkg.js; the 
> time taken is my biggest concern at the moment.

I'll comment it farther below.


>> WPKG service, on the other hand, is most likely started as a SYSTEM 
>> user and tries to access the paths with the credentials you specified 
>> (you didn't tell us how you configured it).
>>
>> Both are not necessarily compatible, especially if you're accessing 
>> multiple/different network paths.
> 
> I will double check the permissions again tomorrow.  Its possible I was 
> getting myself confused between the different permission model I have on 
> unattended (only let administrator access) and wpkg (allow guest read 
> access).

You can use the same model (Admininistrator or unprivileged user) with 
both unattended and wpkg.
And I'd discourage using guest access for accessing any WPKG shares anyway.

The best approach IMO is to use an unprivileged user to access a 
password protected share.



So, here is the log file:

> 2008-04-14 14:03:12, DEBUG  : Initialized temporary local log file: C:\WINDOWS\TEMP\wpkg-logInit.log
> 2008-04-14 14:03:12, DEBUG  : Initializing new log file: C:\WINDOWS\TEMP\wpkg-dell002.log
> 2008-04-14 14:03:12, DEBUG  : Reboot-Cmd is standard.
> 2008-04-14 14:03:13, DEBUG  : WPKG 1.0 starting...
> 2008-04-14 14:03:13, DEBUG  : Base directory is '\\hq\wpkg\cur'.
> 2008-04-14 14:03:13, DEBUG  : Log level is 255
> 2008-04-14 14:03:13, DEBUG  : Trying to read XML file: \\hq\wpkg\cur\profiles.xml
> 2008-04-14 14:04:20, DEBUG  : Successfully loaded XML file: \\hq\wpkg\cur\profiles.xml

It waits over 30 seconds to access the first file - looks like either:

1) this workstation is *very* slow
2) your profiles.xml file is *very* large (and all other XML files)
3) there is some problem accessing network shares (WINS, DNS resolution, 
other network problems etc.).

If I'd have to bet here, I'd bet on 3).


This looks even worse:

> 2008-04-14 14:06:20, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/winscp.xml
> 2008-04-14 14:06:50, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/java6.xml
> 2008-04-14 14:07:20, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/firefox.xml
> 2008-04-14 14:07:50, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/7zip.xml
> 2008-04-14 14:08:20, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/certificates.xml
> 2008-04-14 14:08:50, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/ctupdate4.xml
> 2008-04-14 14:09:20, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/ooo.xml
> 2008-04-14 14:09:50, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/openvpn.xml
> 2008-04-14 14:10:20, DEBUG  : Reading XML file: //hq/wpkg/cur/packages/pdfcreator.xml


Definitely, it is not normal.
Does it affect every machine?


-- 
Tomasz Chmielewski
http://wpkg.org




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