[wpkg-users] Firefox - Uninstall Check Failed Leaves Firefox in Unusable State - Inconsistent Behavior [SEC=UNOFFICIAL]

Michael Chinn Michael.Chinn at gbrmpa.gov.au
Tue Dec 23 23:57:35 CET 2008


Try a fileversion detect, I had similar problems running an upgrade and 
not getting the uninstall version updated in add/remove programs.

<package id='firefox3' name='Mozilla Firefox 3' revision='3' 
priority='20' reboot='false' >
  <!-- From XML Import -->
*  <check type='file' condition='versionequalto' path='C:\Program 
Files\Mozilla Firefox\firefox.exe' value='1.9.0.3257' />*
  <install cmd='\\software\mozilla\setup.exe /S' >
    <exit code='1' />
  </install>
  <remove cmd='%programfiles%\mozilla firefox\uninstall\helper.exe /S' >
    <exit code='1' />
  </remove>
  <upgrade cmd='%programfiles%\mozilla firefox\updates\updater.exe 
".\updates" 0' >
    <exit code='1' />
  </upgrade>
</package>

-- 
Michael Chinn
User Support Officer - Information Technology

Great Barrier Reef Marine Park Authority
PO Box 1379
TOWNSVILLE, QLD 4810

Ph 07 47500874 Fax 07 4772 6093
michaelc at gbrmpa.gov.au 

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Email Filterer wrote, On 24/12/2008 01:18:
> I am currently using WPKG with great success to distribute a number of
> packages (wpkg client, adobe reader, thunderbird, etc.) across a small
> network of around 50 computers. There is however one small oddity that
> I cannot seem to rectify. For whatever reason the Firefox package
> intermittently detects that the software is installed (wpkg.xml on the
> local system), but the uninstall check (check type=uninstall) failed
> and then proceeds to reinstall Firefox. The final byproduct of this
> reinstall is a Firefox folder that has all of the files necessary to
> run firefox except the executable (firefox.exe). This problem is
> completely random. Some users can reboot dozens of times and never
> experience it in a repeated fashion. I was hoping someone might have
> run across this very same issue. Below I have included the relevant
> excerpts from the various files necessary for wpkg to operate.
>
> A verbatim copy/paste from the packages.xml; the package id is unique
> within the file:
> 	<package
> 		id="firefox3"
> 		name="Mozilla Firefox 3"
> 		revision="304"
> 		reboot="false"
> 		priority="10">
>
> 		<check type="uninstall" condition="exists" path="Mozilla Firefox (3.0.4)" />
> 		<install cmd="%SOFTWARE%\Firefox Setup 3.0.4.exe /S" />
> 		<upgrade cmd="%SOFTWARE%\Firefox Setup 3.0.4.exe /S" />
> 		<remove cmd="%PROGRAMFILES%\Mozilla Firefox\uninstall\helper.exe /S" />
> 	</package>
>
> Excerpt from the log file (wpkg launched with a /debug) my workstation
> generated just after this problem occurred after I rebooted my system
> this morning:
>
> 2008-12-23 09:05:47, DEBUG  : Going to install package 'Mozilla
> Firefox 3' (firefox3), Revision 304, (execute flag is '', notify flag
> is 'true').
> 2008-12-23 09:05:47, DEBUG  : Package 'Mozilla Firefox 3' (firefox3):
> Not yet processed during this session.
> 2008-12-23 09:05:47, DEBUG  : Checking existence of package: Mozilla Firefox 3
> 2008-12-23 09:05:47, DEBUG  : Uninstall entry for Mozilla Firefox
> (3.0.4) missing: test failed
> 2008-12-23 09:05:47, DEBUG  : Package 'Mozilla Firefox 3' (firefox3):
> Installed but checks failed. Re-Installing.
> 2008-12-23 09:05:47, DEBUG  : Found system locale: 409
> 2008-12-23 09:05:47, DEBUG  : Found language definition node for language ID 409
> 2008-12-23 09:05:47, INFO   : User notification suppressed. Message:
> The automated software installation utility has or is currently
> applying software updates to your system. Please check the time shown
> at the beginning of this message to determine if it is out of date. If
> not, please save all your open documents, as the system might require
> a reboot. If so, the system will be rebooted with no warning when
> installation is complete. Thank you.
> 2008-12-23 09:05:47, INFO   : Installing dependencies of 'Mozilla
> Firefox 3' (firefox3).
> 2008-12-23 09:05:47, INFO   : Installing 'Mozilla Firefox 3' (firefox3)...
> 2008-12-23 09:05:47, DEBUG  : Reading variables from package
> 2008-12-23 09:05:47, DEBUG  : Reading variables from package Mozilla Firefox 3
> 2008-12-23 09:05:47, DEBUG  : Stored 0 variables from package
> 2008-12-23 09:05:47, DEBUG  : Reading variables from profile[s]
> 2008-12-23 09:05:47, DEBUG  : Getting profiles which apply to this node.
> 2008-12-23 09:05:47, DEBUG  : 1 profiles apply to this host.
> 2008-12-23 09:05:47, DEBUG  : Reading variables from profile default
> 2008-12-23 09:05:47, DEBUG  : Reading variables from host ITASSIST
> 2008-12-23 09:05:47, DEBUG  : Install type: install
> 2008-12-23 09:05:47, DEBUG  : Fetched 1 install command(s).
> 2008-12-23 09:05:47, DEBUG  : Executing command : %SOFTWARE%\Firefox
> Setup 3.0.4.exe /S
> 2008-12-23 09:06:10, DEBUG  : Command in installation of Mozilla
> Firefox 3 returned exit code [0]. Success.
> 2008-12-23 09:06:10, DEBUG  : Checking existence of package: Mozilla Firefox 3
> 2008-12-23 09:06:11, DEBUG  : Uninstall entry for Mozilla Firefox
> (3.0.4) was found: test successful
> 2008-12-23 09:06:11, DEBUG  : Removing currently existing settings
> node first: 'Mozilla Firefox 3' (firefox3), Revision 304
> 2008-12-23 09:06:11, DEBUG  : Adding settings node: 'Mozilla Firefox
> 3' (firefox3), Revision 304
> 2008-12-23 09:06:11, INFO   : Processing (install) of Mozilla Firefox
> 3 successful.
> 2008-12-23 09:06:11, DEBUG  : Restoring previous environment.
>
> For the time being would purposely dropping the revision number in the
> packages.xml below what has been written to the wpkg.xml across the
> network cause the wpkg client to skip over this particular package?
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