[wpkg-users] Thanks for everything - WPKG is nice but it still needs improvement

[Steve Handy]

I doubt I am angering people. If that's the case I would not be receiving help from the kind hearted people whom assisted me. If I offended anyone here by the way I posted my comments then I do apologize. This is really the first time I have used something of this nature.

Rainer: I can tell by this harsh response you certaintly lack professional courtesy. You are right, I could do some posting my self on the wiki, so I will take that in consideration. But you know it's the way you carry yourself and how you respond. Nothing is perfect and I don't expect this open source project to be.

And by the way, I am not pissed off.


Steve

-----Original Message-----
From: Rainer Meier [mailto:r.meier at wpkg.org]
Sent: Thursday, March 27, 2008 1:49 PM
To: Steve Handy
Cc: 'Leon Hedding (ICT)'; wpkg-users at lists.wpkg.org
Subject: Re: [wpkg-users] Thanks for everything - WPKG is nice but it still needs improvement

Dear Steve,

Steve Handy wrote:
> You know Rainer this conversation between you and I is starting to get a little out of hand and scope if you want to be honest. I came to you for help and yet I am getting reprimands and a lot offensive comments. If you are not going to communicate in a professional manner, then please don't communicate with me at all. I can certainly find help via different channels.

OK, I think in every single post I did here I tried to solve your
problem. From your side I just miss the information I and others have
asked for several times. This is very very frustrating and leads to some
wild guesses. This just wastes our time.

It was not my intention to offend you. Probably everybody here agrees to
you that I offend you and I am not able to communicate in a
"professional" way. In this case you're right, I should stop reading the
mailing lists here and let you get some help from somebody else.

 From my perspective you're already offending people by the arrogant way
of top-posting here and expecting people to solve your problem without
delivering appropriate information.

So I will stop to communicate to you now, leaving you alone. Hopefully
somebody else is willing to waste his time trying to solve your problems.


> Your documentation on wpkg.org needs to be specific. When visitors first arrive they aren't going to looking for the wpkg.org /help. They are going to be looking at the wiki which is posted. If it was clearly stated which are flags, which are commands, then no confusion would have existed on my part.

Yes, the documentation is an issue we should address. I already
mentioned this several times. Unfortunately nobody is volunteering to do
massive updates on the wiki and writing documents.

I did already lots of updates to the documentation of wpkg.js, mainly
directly within the script. There are now even more Javadoc and other
comments than code. The /help page has been re-structured and grouped
which already explains quite a lot to new users.

What about you? Probably you can provide some enhancements instead of
just complaining about the weaknesses. WPKG is an open project. Feel
free to write a beginners guide summarizing all your problems and how
you managed to get around them.
Most of the people here work with WPKG since quite a long time. For us
it is not that obvious what the problems of beginners are. So in this
case thanks for your input, I will refer to the "commands" as
"operations" in the future for consistency reason.


In any case documentation can never answer all the questions. Especially
if users do not read it.

By the way - I am not sure if you read my complete reply to your message
or if you just stopped on top since you felt offended. However I tried
to solve your problem once again. So you might try my suggested fix as
outlined. If you don't because you are pissed off now... your decision.

Rainer