I am getting the error when I am attempting to install the wpkg-client software. I am using the 64bit installer to attempt to install the software. When I right click the file there is no option to run as administrator. My assumption is that the option isn't there due to having administrative privileges. When I attempt to install the software I am not getting the log file in %windir%\temp\wpkg-%computername%.log. My best guess on this is that the software is erroring out before it starts writing to the temp directory. I have attempted to adjust the properties on the Temp directory to no avail. Jeff Applegate ASRC Management Services Contracted To: USFWS Fort Collins Science Center 2150 Centre Ave., Bldg C Fort Collins, CO 80526 Phone: 970-226-9178 Fax: 970-226-9230 Email: jeff_applegate at fws.gov Natxo Asenjo <natxo.asenjo at gmail.com> 12/21/2010 12:56 AM To Jeff_Applegate at fws.gov cc wpkg-users at lists.wpkg.org Subject Re: [wpkg-users] Windows 7 Install On Mon, Dec 20, 2010 at 10:12 PM, <Jeff_Applegate at fws.gov> wrote: > Has anyone seen the following error: > > First Error Message: > You must have an administration privilege on this computer. > > Second Error Message: > There is a problem with this windows installer package. A program run as > part of this setup did not complete as expected. Contact your support > personnel or package vendor. > > First I am an administrator on the system as I can install other packages > with no issue. I have also tried downloading the package from the website > again. The package is 1.3.9 and is x64. I have also attempted to run the > installer locally. This is on a clean install of Windows 7 x64. Any and > all help is appreciated. well, it definately looks like a permissions issue :) Do you get this problem when trying to install the wpkg client software itself? Or is this a message from a package to be installed by the wpkg software? I have no x64 windows 7, but I run wpkg x64 with windows 2008r2 without those issues. If the message is from a wpkg package (wpkg is trying to install another application, then you need to check some things: If you run wpkg as a windows service, under what account does it run? I run the standard package as local system and it just works. If you run it in a scheduled task, check also the account that is running this. As a last (for now) troubleshooting measure, in %windir%\temp there is a file wpkg-%computername%.log with very detailed info of what wpkg has done during its last run. Check it out to find errors. you can also run wpkg from the cli with the /debug flag to see the same info live on a console. -- groeten, natxo -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.wpkg.org/pipermail/wpkg-users/attachments/20101221/e2b15b0f/attachment.html> |