Le 01/10/2012 10:52, Marco Cunico a écrit : > Hi, > we are currently deploying WPKG on around 100 desktops (with wpkg-gp) > and we'd like to have your suggestions on which program you use to > give remote assistance to your managed desktops. We are looking on > something like teamviewer/ammyy that could work with UAC and there the > user asking support in not an administrator of the computer. The ideal > solution would support linux as an "operator OS" as most of our IT > staff is on Linux. We've seen UltraVNC and all his "plugins" like DC > or helpware but we'd like to hear your opinion We use TightVNC here, it's working on Win XP, Vista, 2003 Server, 2000 Server, and 7 (probably on other version too, but we've successfully used it on all these versions). We always connect to this VNC server using various Linux client (Fedora, Arch, Ubuntu etc...). My favourite VNC client for Linux is remmina, but vinagre and tigervnc also works great. We don't use reverse connections thought (the IT crew always initiate the connection throught an SSH tunnel when we're not in the client's network, remmina create the tunnel for you, which is why I like it) Here's our package definition for TightVNC: https://wikit.firewall-services.com/doku.php?id=tuto:gestion_de_parc:wpkg:tightvnc You just have to manuelly install it on one desktop, configure it like you want (especially the passwords), then, save the settings in a file named tightvnc.reg (in the same directory than the installer). Regards, Daniel > > Thanks > > -- > Marco Cunico > IT Department | T +39-0424-411125 > PEDON S.P.A. | Via del Progresso, 32 | 36060 Molvena (VI) | Italy > www.pedon.it <http://www.pedon.it> | info at pedon.it <mailto:info at pedon.it> > > Any information herein transmitted only concerns the person or the > company named in the address and is deemed to be confidential. It is > strictly forbidden to transmit, post, forward or otherwise use said > information to anyone other than the recipient. If you have received > this message by mistake, please contact the sender and delete any > relevant information from your computer (Italian Law 196/2003). This > mailbox is only meant for sending and receiving messages pertaining to > business matters and any other use for personal purposes is forbidden > and unauthorized. Therefore, any email sent and received will be > handled as ordinary business messages and subject to the company's own > rules, and may thus be read also by people other than the user named > in the mailbox address. > > > ------------------------------------------------------------------------- > wpkg-users mailing list archives>> http://lists.wpkg.org/pipermail/wpkg-users/ > _______________________________________________ > wpkg-users mailing list > wpkg-users at lists.wpkg.org > http://lists.wpkg.org/mailman/listinfo/wpkg-users -- Daniel Berteaud FIREWALL-SERVICES SARL. Société de Services en Logiciels Libres Technopôle Montesquieu 33650 MARTILLAC Tel : 05 56 64 15 32 Fax : 05 56 64 15 32 Web : http://www.firewall-services.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.wpkg.org/pipermail/wpkg-users/attachments/20121001/9ddf9d6a/attachment.html> |