Not free, but a great product I've used is Dameware. http://www.dameware.com/ You could also cobble together a very decent workable solution for free with bginfo, vnc and remote desktop manager BGinfo - for the user to determine their computer name/number VNC - for the Control aspect Remote Desktop Manager - for the central management aspect. http://technet.microsoft.com/en-us/sysinternals/bb897557.aspx http://www.tightvnc.com/ http://remotedesktopmanager.com/ Just my 2 cents. C On 3 October 2012 19:41, Carlos R. Pasqualini <pasqualinic at fcal.uner.edu.ar>wrote: > El mar, 02-10-2012 a las 18:29 +0200, heiko.helmle at horiba.com escribió: > > > i would like to know why you install another program on windows if > > you > > > have RemoteDesktop on windows and an excelente client on linux? > > > > > > I've made a special CD for installing XP, and it set's by default > > the > > > remote access option. I combine it plus Wake on Lan capabilities and > > > works great here... > > > > > > > * For you to login to XP via RDP it requires the user in front of the > > PC to log out. > > * During your session the user will only see the login screen. > > > > This means > > - you can't troubleshoot a user problem with the user showing you what > > went wrong > > - you dismiss possible error screens that you were supposed to look at > > (not every user is able to mail you a screenshot - especially if mail > > isn't working ) > > > > I know there's "remote assistance" available via the windows help menu > > - we tried that (because it's free!) but though it works pretty well > > once established, most times establishing the connection fails. And > > for non-expert users, it's still a bit complicated. > > > > We used UltraVNCs "QuickSupport" tool for quite a while, but that > > needs a ton of bandwidth and crashes a lot. Now we're a happy > > TeamViewer customer. It just works, that's really really cool. > > > > I'm on an University, so Teamviewer is not an option (i can't rely on > such a service by security policy). > > The way to support the user when they are actually using their desktops > it's a very good argument i would like to test. > > As i can see, if we choose to not use RDP nor Teamviewer/Logmein/etc. we > have left only VNC. > > ¿which one do you recommends to do this job? > > ¿is there a way to authenticate with DSA/RSA or the like? > > > Thanks! > > > ------------------------------------------------------------------------- > wpkg-users mailing list archives >> > http://lists.wpkg.org/pipermail/wpkg-users/ > _______________________________________________ > wpkg-users mailing list > wpkg-users at lists.wpkg.org > http://lists.wpkg.org/mailman/listinfo/wpkg-users > -- Carl van Eijk m:+44 (0) -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.wpkg.org/pipermail/wpkg-users/attachments/20121004/f9075ee5/attachment.html> |