I'm doing well thanks. These things are sent to try us, I hope you're not tearing your hair out for long. I don't think I can help any more than this, and you've probably done this already, but FWIW I've read through your log file and these seem to be the pertinent points, especially maybe the last couple of 'Property(S)' items: 1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x80004005 1: {BED503F8-E163-4187-A209-AE0F16D4741F} 1: Extract supporting files 1: Failed to extract _IsUser.dll, Ignore it. MSI (s) (E8!FC) [11:41:29:809]: Note: 1: 2732 2: 0 MSI (s) (E8!FC) [11:41:29:813]: Note: 1: 2732 2: 0 1: Failed to extract IGdi.dll, Ignore it. 1: Ev60845008 1: ISMsiServerStartup Failure, Failed to Open the shutdown event, Error = 0x36b7 CustomAction ISMsiServerStartup returned actual error code 1603 but will be translated to success due to continue marking Action ended 11:41:29: ISMsiServerStartup. Return value 1603. 1: MsiServerStartup failed. Abort installation. CustomAction ISStartup returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Property(S): ISSCRIPT_ENGINE_VERSION = 10.50.0.125 Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance. Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance. For which a quick Google search comes up with: http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108158&sliceId=1 http://support.microsoft.com/kb/326674 -- Pete Boyd thegoldenear.org openplanit.co.uk |