[wpkg-users] "Database Inconsistency: Package with ID x does not exist..." But it Does Exist

[James Arnold]

Thanks Ulli and Paul!

Okay, I've changed those fields above, still not getting it installed
though.

Yes it's in the correct position/OU and defined in profiles.xml

Same message in client's AppLog: Database inconsistency: Package with ID
'claroreadse7' does not exist within the package database or the local
settings file. Please contact your system administrator!

Cheers both again,

J

On 27 November 2017 at 13:17, James Arnold <james at longhill.org.uk> wrote:

> Hello everyone,
>
> First off, to whoever's reading, thanks loads for the work on wpkg! Just
> getting to grips with a system I've inherited at the moment and I've hit a
> snag. Please be gentle!
>
> Okay, client deploys all historic packages except for the new one I've
> just done. That's "claroreadse7.xml" below:
>
> <?xml version="1.0" encoding="UTF-8"?>
>
> <packages>
>
>     <package
> id="ClaroReadSE7.2.38"
>         name="ClaroReadSE7.2.38"
>         revision="1"
>         reboot="false"
>         priority="10">
>
> <check type="file" condition="exists" path="C:\Program Files (x86)\Claro
> Software\ClaroRead SE\ClaroUp.exe" />
>
>         <!-- <install cmd="%SOFTWARE%\ClaroReadSE7\claro.bat" /> -->
> <install cmd='msiexec.exe /qn /i "%SOFTWARE%\ClaroReadSE7\01\
> ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi"
> LICENCEKEY=xxxx-xxxx-xxxx-xxxx-xxxx /passive /norestart' />
> <install cmd='msiexec.exe /qn /i "%SOFTWARE%\ClaroReadSE7\01\
> ClaroReadSE-7.2.38-auth\VA25-BritishEnglish-Serena.msi" /passive
> /norestart' />
> <!-- <upgrade cmd="%SOFTWARE%\ClaroReadSE7\claro.bat >
> c:\clarobatupgrade.log" /> -->
>
> <remove cmd='msiexec.exe /qn /x "%SOFTWARE%\ClaroReadSE7\01\
> ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi" /passive
> /norestart' />
> <exit code="0"/>
> <exit code="2"/>
> </remove>
>
>     </package>
>
> This doesn't install on my test client, which (in AppLog) complains of
> "Database inconsistency: Package with ID 'claroreadse7' does not exist
> within the package database or the local settings file. Please contact your
> system administrator!"
>
> But there is 100% certainly a "claroreadse7.xml" in the packages folder
> with the rest of the packages, with the same rights as all the other .xml
> files in there.
>
> Anyone see what I'm doing wrong? Thanks for any and all help! :)
>
> </packages>
>



-- 
*James Arnold - Network Manager*
*Longhill High School*
*Falmer Road*
*Rottingdean*
*East Sussex*
*BN2 7FR*
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