<font size=2 face="sans-serif">I am getting the error when I am attempting
to install the wpkg-client software. I am using the 64bit installer
to attempt to install the software. When I right click the file there
is no option to run as administrator. My assumption is that the option
isn't there due to having administrative privileges. When I attempt
to install the software I am not getting the log file in </font><tt><font size=2>%windir%\temp</font></tt><font size=2 face="sans-serif">\</font><tt><font size=2>wpkg-%computername%.log</font></tt><font size=2 face="sans-serif">.
My best guess on this is that the software is erroring out before
it starts writing to the temp directory. I have attempted to adjust
the properties on the Temp directory to no avail.</font>
<br><font size=2 face="sans-serif"><br>
Jeff Applegate<br>
ASRC Management Services<br>
Contracted To:<br>
USFWS<br>
Fort Collins Science Center<br>
2150 Centre Ave., Bldg C<br>
Fort Collins, CO 80526<br>
Phone: 970-226-9178<br>
Fax: 970-226-9230<br>
Email: jeff_applegate@fws.gov</font>
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<td width=40%><font size=1 face="sans-serif"><b>Natxo Asenjo <natxo.asenjo@gmail.com></b>
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<p><font size=1 face="sans-serif">12/21/2010 12:56 AM</font>
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<div align=right><font size=1 face="sans-serif">To</font></div>
<td><font size=1 face="sans-serif">Jeff_Applegate@fws.gov</font>
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<div align=right><font size=1 face="sans-serif">cc</font></div>
<td><font size=1 face="sans-serif">wpkg-users@lists.wpkg.org</font>
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<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">Re: [wpkg-users] Windows 7 Install</font></table>
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<br><tt><font size=2>On Mon, Dec 20, 2010 at 10:12 PM, <Jeff_Applegate@fws.gov>
wrote:<br>
> Has anyone seen the following error:<br>
><br>
> First Error Message:<br>
> You must have an administration privilege on this computer.<br>
><br>
> Second Error Message:<br>
> There is a problem with this windows installer package. A program
run as<br>
> part of this setup did not complete as expected. Contact your support<br>
> personnel or package vendor.<br>
><br>
> First I am an administrator on the system as I can install other packages<br>
> with no issue. I have also tried downloading the package from
the website<br>
> again. The package is 1.3.9 and is x64. I have also attempted
to run the<br>
> installer locally. This is on a clean install of Windows 7 x64.
Any and<br>
> all help is appreciated.<br>
<br>
well, it definately looks like a permissions issue :)<br>
<br>
Do you get this problem when trying to install the wpkg client software<br>
itself? Or is this a message from a package to be installed by the wpkg<br>
software? I have no x64 windows 7, but I run wpkg x64 with windows<br>
2008r2 without those issues.<br>
<br>
If the message is from a wpkg package (wpkg is trying to install another<br>
application, then you need to check some things:<br>
<br>
If you run wpkg as a windows service, under what account does it run? I<br>
run the standard package as local system and it just works.<br>
<br>
If you run it in a scheduled task, check also the account that is<br>
running this.<br>
<br>
As a last (for now) troubleshooting measure, in %windir%\temp there is
a<br>
file wpkg-%computername%.log with very detailed info of what wpkg has<br>
done during its last run. Check it out to find errors. you can also run<br>
wpkg from the cli with the /debug flag to see the same info live on a<br>
console.<br>
<br>
-- <br>
groeten,<br>
natxo<br>
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