<font size=2 face="sans-serif">Hello Jeff,</font>
<br>
<br><font size=2 face="sans-serif">I found out that a few versions of the
WPKG.MSI are buggy. The problem is that they don't request elevated mode,
then try to write to privileged space and fail. On most systems, writing
to %programfiles% even works but they fail when wpkginst.exe is started
as part of the installation process -> wpkginst.exe definitely needs
elevated privilege.</font>
<br>
<br><font size=2 face="sans-serif">You can work around this bug by starting
msiexec.exe already elevated (like running it from an elevated shell).
If you're doing it remotely, you'll need to use the "Administrator"
account (because it's always elevated) or tune your local security settings
to add your "installation" account to always run elevated.</font>
<br>
<br><font size=2 face="sans-serif">Best Regards</font>
<br><font size=2 face="sans-serif"> Heiko</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">Jeff_Applegate@fws.gov</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">Natxo Asenjo <natxo.asenjo@gmail.com></font>
<tr>
<td valign=top><font size=1 color=#5f5f5f face="sans-serif">Cc:</font>
<td><font size=1 face="sans-serif">wpkg-users@lists.wpkg.org</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">21.12.2010 16:40</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">Re: [wpkg-users] Windows 7 Install</font></table>
<br>
<hr noshade>
<br>
<br>
<br><font size=2 face="sans-serif">I am getting the error when I am attempting
to install the wpkg-client software. I am using the 64bit installer
to attempt to install the software. When I right click the file there
is no option to run as administrator. My assumption is that the option
isn't there due to having administrative privileges. When I attempt
to install the software I am not getting the log file in </font><tt><font size=2>%windir%\temp</font></tt><font size=2 face="sans-serif">\</font><tt><font size=2>wpkg-%computername%.log</font></tt><font size=2 face="sans-serif">.
My best guess on this is that the software is erroring out before
it starts writing to the temp directory. I have attempted to adjust
the properties on the Temp directory to no avail.</font><font size=3> </font><font size=2 face="sans-serif"><br>
<br>
Jeff Applegate<br>
ASRC Management Services<br>
Contracted To:<br>
USFWS<br>
Fort Collins Science Center<br>
2150 Centre Ave., Bldg C<br>
Fort Collins, CO 80526<br>
Phone: 970-226-9178<br>
Fax: 970-226-9230<br>
Email: jeff_applegate@fws.gov</font><font size=3> <br>
<br>
</font>
<table width=100%>
<tr valign=top>
<td width=50%><font size=1 face="sans-serif"><b>Natxo Asenjo <natxo.asenjo@gmail.com></b>
</font>
<p><font size=1 face="sans-serif">12/21/2010 12:56 AM</font><font size=3>
</font>
<td width=49%>
<br>
<table width=100%>
<tr valign=top>
<td width=18%>
<div align=right><font size=1 face="sans-serif">To</font></div>
<td width=81%><font size=1 face="sans-serif">Jeff_Applegate@fws.gov</font><font size=3>
</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
<td><font size=1 face="sans-serif">wpkg-users@lists.wpkg.org</font><font size=3>
</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">Re: [wpkg-users] Windows 7 Install</font></table>
<br>
<br>
<table>
<tr valign=top>
<td>
<td></table>
<br></table>
<br><font size=3><br>
<br>
</font><tt><font size=2><br>
On Mon, Dec 20, 2010 at 10:12 PM, <Jeff_Applegate@fws.gov>
wrote:<br>
> Has anyone seen the following error:<br>
><br>
> First Error Message:<br>
> You must have an administration privilege on this computer.<br>
><br>
> Second Error Message:<br>
> There is a problem with this windows installer package. A program
run as<br>
> part of this setup did not complete as expected. Contact your support<br>
> personnel or package vendor.<br>
><br>
> First I am an administrator on the system as I can install other packages<br>
> with no issue. I have also tried downloading the package from
the website<br>
> again. The package is 1.3.9 and is x64. I have also attempted
to run the<br>
> installer locally. This is on a clean install of Windows 7 x64.
Any and<br>
> all help is appreciated.<br>
<br>
well, it definately looks like a permissions issue :)<br>
<br>
Do you get this problem when trying to install the wpkg client software<br>
itself? Or is this a message from a package to be installed by the wpkg<br>
software? I have no x64 windows 7, but I run wpkg x64 with windows<br>
2008r2 without those issues.<br>
<br>
If the message is from a wpkg package (wpkg is trying to install another<br>
application, then you need to check some things:<br>
<br>
If you run wpkg as a windows service, under what account does it run? I<br>
run the standard package as local system and it just works.<br>
<br>
If you run it in a scheduled task, check also the account that is<br>
running this.<br>
<br>
As a last (for now) troubleshooting measure, in %windir%\temp there is
a<br>
file wpkg-%computername%.log with very detailed info of what wpkg has<br>
done during its last run. Check it out to find errors. you can also run<br>
wpkg from the cli with the /debug flag to see the same info live on a<br>
console.<br>
<br>
-- <br>
groeten,<br>
natxo</font></tt><font size=3><br>
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