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Le 01/10/2012 10:52, Marco Cunico a écrit :
<blockquote cite="mid:506959E3.9070004@pedon.it" type="cite">
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Hi,<br>
we are currently deploying WPKG on around 100 desktops (with
wpkg-gp) and we'd like to have your suggestions on which program
you use to give remote assistance to your managed desktops. We are
looking on something like teamviewer/ammyy that could work with
UAC and there the user asking support in not an administrator of
the computer. The ideal solution would support linux as an
"operator OS" as most of our IT staff is on Linux. We've seen
UltraVNC and all his "plugins" like DC or helpware but we'd like
to hear your opinion<br>
</blockquote>
<br>
We use TightVNC here, it's working on Win XP, Vista, 2003 Server,
2000 Server, and 7 (probably on other version too, but we've
successfully used it on all these versions).<br>
We always connect to this VNC server using various Linux client
(Fedora, Arch, Ubuntu etc...). My favourite VNC client for Linux is
remmina, but vinagre and tigervnc also works great. We don't use
reverse connections thought (the IT crew always initiate the
connection throught an SSH tunnel when we're not in the client's
network, remmina create the tunnel for you, which is why I like it)<br>
<br>
Here's our package definition for TightVNC:
<a class="moz-txt-link-freetext" href="https://wikit.firewall-services.com/doku.php?id=tuto:gestion_de_parc:wpkg:tightvnc">https://wikit.firewall-services.com/doku.php?id=tuto:gestion_de_parc:wpkg:tightvnc</a><br>
<br>
You just have to manuelly install it on one desktop, configure it
like you want (especially the passwords), then, save the settings in
a file named tightvnc.reg (in the same directory than the
installer).<br>
<br>
<br>
Regards, Daniel<br>
<br>
<br>
<br>
<blockquote cite="mid:506959E3.9070004@pedon.it" type="cite"> <br>
Thanks<br>
<br>
<div class="moz-signature">-- <br>
<font face="Arial, sans-serif" size="3">Marco Cunico</font><br>
<font size="2">IT Department | T +39-0424-411125<br>
PEDON S.P.A. | Via del Progresso, 32 | 36060 Molvena (VI) |
Italy<br>
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| <a moz-do-not-send="true" href="mailto:info@pedon.it">info@pedon.it</a>
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<br>
<br>
<pre class="moz-signature" cols="72">--
Daniel Berteaud
FIREWALL-SERVICES SARL.
Société de Services en Logiciels Libres
Technopôle Montesquieu
33650 MARTILLAC
Tel : 05 56 64 15 32
Fax : 05 56 64 15 32
Web : <a class="moz-txt-link-freetext" href="http://www.firewall-services.com">http://www.firewall-services.com</a> </pre>
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