<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  </head>
  <body text="#000000" bgcolor="#FFFFFF">
    James: just to be clear<br>
    and you may have got it working by now as others have commented, but
    the explanation may help<br>
    you say in the title:<br>
    ""Database Inconsistency: Package with ID x does not exist..." But
    it Does Exist"<br>
    it doesn't exist, hence the error :-)<br>
    <br>
    you have defined in your profile that a package called
    "claroreadse7" should be installed<br>
    I'm guessing that you have created a file called "claroreadse7.xml"<br>
    in that file you have created a package definition with an id of
    "ClaroReadSE7.2.38"<br>
    <br>
    first of all WPKG is blind to the filename of the .xml files, you
    could have called it boris.xml and it would have worked just as well
    (or badly)<br>
    WPKG reads all the contents of all the .xml files it can find, and
    puts them all together, the filenames themselves are not important.<br>
    there are only two things which need to line up:<br>
      * the name you called it in the profile.xml file  (or a file in
    the /profiles folder)<br>
      * and the id in a package definition<br>
    so if you've called it "claroreadse7" in your profiles file:<br>
    then your package needs to start:<br>
    <br>
        <package <br>
            id="claroreadse7"<br>
            name="ClaroReadSE7.2.38"<br>
            revision="1"<br>
            reboot="false"<br>
            priority="10"><br>
    <br>
    I'm not sure if the package ID is case sensitive but I always
    preserve the case - just in case.<br>
    the above should get your package working<br>
    <br>
    even better style might be this:<br>
        <package<br>
            id="claroreadse7"<br>
            name="ClaroReadSE"<br>
            revision="%version%"<br>
            reboot="false"<br>
            priority="10"><br>
    <br>
            <variable name="version" value="7.2.38" />  <br>
    <br>
    then you just need to update the version line when there's a new
    version to deploy, and everything just works.<br>
    the "name" is just a description, useful in reports.<br>
    <br>
    by default I believe WPKG should be creating a log file in SYSTEM's
    %temp% (probably c:\windows\temp) which you can inspect.<br>
    if you find and amend this line in config.xml you can force it to
    create the log file in the root of c:\ on each system<br>
    <br>
            <param name='log_file_path' value='%SystemDrive%' /><br>
    <br>
    the file will likely be called wpkg-[HOSTNAME].log<br>
    <br>
    Happy wpkg-ing<br>
    <br>
    Dave<br>
    <pre class="moz-signature" cols="72">
</pre>
    <div class="moz-cite-prefix">On 27/11/2017 14:04, Paul McGrath
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:DB6PR0302MB271149355F03D21BC8415088E1250@DB6PR0302MB2711.eurprd03.prod.outlook.com">
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
      <meta name="Generator" content="Microsoft Word 15 (filtered
        medium)">
      <style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-reply;
        font-family:"Calibri",sans-serif;
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;
        mso-fareast-language:EN-US;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
      <div class="WordSection1">
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi,<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">You’ve
            named it ‘</span>    <package id="ClaroReadSE7.2.38" but
          it is referenced in the error as ‘claroreadse7’<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Lose the .2.38 from the package id in both
          the package and profile xml<o:p></o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
        <p class="MsoNormal"><b><span
              style="font-size:11.0pt;font-family:"Calibri",sans-serif"
              lang="EN-US">From:</span></b><span
            style="font-size:11.0pt;font-family:"Calibri",sans-serif"
            lang="EN-US"> wpkg-users
            [<a class="moz-txt-link-freetext" href="mailto:wpkg-users-bounces@lists.wpkg.org">mailto:wpkg-users-bounces@lists.wpkg.org</a>]
            <b>On Behalf Of </b>James Arnold<br>
            <b>Sent:</b> 27 November 2017 13:59<br>
            <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:wpkg-users@lists.wpkg.org">wpkg-users@lists.wpkg.org</a><br>
            <b>Subject:</b> Re: [wpkg-users] "Database Inconsistency:
            Package with ID x does not exist..." But it Does Exist<o:p></o:p></span></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div>
          <p class="MsoNormal">Thanks Ulli and Paul!<o:p></o:p></p>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">Okay, I've changed those fields above,
              still not getting it installed though. <o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">Yes it's in the correct position/OU and
              defined in profiles.xml<o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">Same message in client's
              AppLog: Database inconsistency: Package with ID
              'claroreadse7' does not exist within the package database
              or the local settings file. Please contact your system
              administrator!<o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">Cheers both again,<o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">J<o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
            <div>
              <p class="MsoNormal">On 27 November 2017 at 13:17, James
                Arnold <<a href="mailto:james@longhill.org.uk"
                  target="_blank" moz-do-not-send="true">james@longhill.org.uk</a>>
                wrote:<o:p></o:p></p>
              <blockquote style="border:none;border-left:solid #CCCCCC
                1.0pt;padding:0cm 0cm 0cm
                6.0pt;margin-left:4.8pt;margin-right:0cm">
                <div>
                  <div>
                    <p class="MsoNormal">Hello everyone,<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><o:p> </o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal">First off, to whoever's
                      reading, thanks loads for the work on wpkg! Just
                      getting to grips with a system I've inherited at
                      the moment and I've hit a snag. Please be gentle!<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><o:p> </o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal">Okay, client deploys all
                      historic packages except for the new one I've just
                      done. That's "claroreadse7.xml" below:<o:p></o:p></p>
                  </div>
                  <div>
                    <p class="MsoNormal"><o:p> </o:p></p>
                  </div>
                  <div>
                    <div>
                      <p class="MsoNormal"><?xml version="1.0"
                        encoding="UTF-8"?><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><packages><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">    <package <o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">id="ClaroReadSE7.2.38"<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">       
                        name="ClaroReadSE7.2.38"<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        revision="1"<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        reboot="false"<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        priority="10"><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        <o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><check type="file"
                        condition="exists" path="C:\Program Files
                        (x86)\Claro Software\ClaroRead SE\ClaroUp.exe"
                        /><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        <o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">        <!-- <install
                        cmd="%SOFTWARE%\ClaroReadSE7\claro.bat" />
                        --><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><install cmd='msiexec.exe
                        /qn /i
"%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi"
                        LICENCEKEY=xxxx-xxxx-xxxx-xxxx-xxxx /passive
                        /norestart' /><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><install cmd='msiexec.exe
                        /qn /i
"%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\VA25-BritishEnglish-Serena.msi"
                        /passive /norestart' /><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><!-- <upgrade
                        cmd="%SOFTWARE%\ClaroReadSE7\claro.bat >
                        c:\clarobatupgrade.log" /> --><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">             <o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><remove cmd='msiexec.exe
                        /qn /x
"%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi"
                        /passive /norestart' /><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><exit code="0"/><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><exit code="2"/><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"></remove><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"> <o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">    </package><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">This doesn't install on my
                        test client, which (in AppLog) complains of
                        "Database inconsistency: Package with ID
                        'claroreadse7' does not exist within the package
                        database or the local settings file. Please
                        contact your system administrator!"<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">But there is 100% certainly a
                        "claroreadse7.xml" in the packages folder with
                        the rest of the packages, with the same rights
                        as all the other .xml files in there.<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal">Anyone see what I'm doing
                        wrong? Thanks for any and all help! :)<o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><o:p> </o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"></packages><o:p></o:p></p>
                    </div>
                  </div>
                </div>
              </blockquote>
            </div>
            <p class="MsoNormal"><br>
              <br clear="all">
              <o:p></o:p></p>
            <div>
              <p class="MsoNormal"><o:p> </o:p></p>
            </div>
            <p class="MsoNormal">-- <o:p></o:p></p>
            <div>
              <div>
                <div>
                  <div>
                    <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">James
                          Arnold - Network Manager</span></b><o:p></o:p></p>
                    <div>
                      <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">Longhill
                            High School</span></b><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">Falmer
                            Road</span></b><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">Rottingdean</span></b><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">East
                            Sussex</span></b><o:p></o:p></p>
                    </div>
                    <div>
                      <p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#000099">BN2
                            7FR</span></b><o:p></o:p></p>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">---------------------------------
wpkg-users mailing list archives >> <a class="moz-txt-link-freetext" href="http://lists.wpkg.org/pipermail/wpkg-users/">http://lists.wpkg.org/pipermail/wpkg-users/</a>
_______________________________________________
wpkg-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:wpkg-users@lists.wpkg.org">wpkg-users@lists.wpkg.org</a>
<a class="moz-txt-link-freetext" href="https://lists.wpkg.org/mailman/listinfo/wpkg-users">https://lists.wpkg.org/mailman/listinfo/wpkg-users</a>
</pre>
    </blockquote>
    <br>
  </body>
</html>