[wpkg-users] adobe 8 to adobe 9 upgrade

[Tomasz Chmielewski]

Brian May schrieb:
> Hello,
> 
> I have noticed this upgrade process is kind of weird. Initially the 
> removal of adobereader8 failed, so it installed adobereader9 and then 
> reinstalled adobereader8. So I removed the install and upgrade lines 
> from adobereader8 to prevent this happening again.
> 
> Anyway the first run:
> 
> 2008-10-17 09:36:56, INFO   : Removing Acrobat Reader8 (adobereader8)...
> 2008-10-17 09:36:56, DEBUG  : Executing command: MsiExec.exe /q 
> /x{AC76BA86-7AD7-1033-7B44-A80000000002}
> 2008-10-17 09:37:05, DEBUG  : Command returned result: 1605
> 2008-10-17 09:37:05, ERROR  : Exit code returned non-successful value: 
> 1605|Package: Acrobat Reader8.|Command:|MsiExec.exe /q 
> /x{AC76BA86-7AD7-1033-7B44-A80000000002}
> 2008-10-17 09:37:05, DEBUG  : Checking existence of package: Acrobat Reader8
> 2008-10-17 09:37:05, DEBUG  : Uninstall entry for Adobe Reader 8.1.2 was 
> found: test successful
> 2008-10-17 09:37:05, DEBUG  : Checking adobereader8 zombie state.
> 2008-10-17 09:37:05, ERROR  : Could not process (remove) Acrobat 
> Reader8.|Package still installed.
> [...]
> 2008-10-17 09:37:33, DEBUG  : Fetched 1 install command(s).
> 2008-10-17 09:37:33, DEBUG  : Executing command : msiexec /q /i 
> "%SOFTWARE%\adobereader\9.0.0\AcroRead.msi" allusers=1
> 2008-10-17 09:39:23, INFO   : Command 'msiexec /q /i 
> "%SOFTWARE%\adobereader\9.0.0\AcroRead.msi" allusers=1 returned non-zero 
> exit code [0]. This exit code is not an error.
> 2008-10-17 09:39:23, INFO   : Command in installation of Acrobat Reader9 
> returned exit code [0]. This exit code indicates success.
> 2008-10-17 09:39:23, DEBUG  : Checking existence of package: Acrobat Reader9
> 2008-10-17 09:39:23, DEBUG  : Uninstall entry for Adobe Reader 9 was 
> found: test successful
> 2008-10-17 09:39:23, DEBUG  : Adding settings node: 'Acrobat Reader9' 
> (adobereader), Revision 1
> 2008-10-17 09:39:23, INFO   : Processing (install) of Acrobat Reader9 
> successful.
> 2008-10-17 09:39:23, DEBUG  : Restoring previous environment.
> 
> 
> On the second run:
> 
> 2008-10-17 09:40:29, DEBUG  : Install type: install
> 2008-10-17 09:40:29, DEBUG  : Fetched 0 install command(s).
> 2008-10-17 09:40:29, DEBUG  : Checking existence of package: Acrobat Reader8
> 2008-10-17 09:40:29, DEBUG  : Uninstall entry for Adobe Reader 8.1.2 
> missing: test failed
> 2008-10-17 09:40:29, ERROR  : Could not process (install) Acrobat 
> Reader8.|Failed checking after installation.
> 2008-10-17 09:40:29, DEBUG  : Restoring previous environment.
> 2008-10-17 09:40:29, INFO   : Removing Acrobat Reader8 (adobereader8)...
> 2008-10-17 09:40:29, DEBUG  : Executing command: MsiExec.exe /q 
> /x{AC76BA86-7AD7-1033-7B44-A80000000002}
> 2008-10-17 09:40:39, DEBUG  : Command returned result: 1605
> 2008-10-17 09:40:39, ERROR  : Exit code returned non-successful value: 
> 1605|Package: Acrobat Reader8.|Command:|MsiExec.exe /q 
> /x{AC76BA86-7AD7-1033-7B44-A80000000002}
> 2008-10-17 09:40:39, DEBUG  : Checking existence of package: Acrobat Reader8
> 2008-10-17 09:40:39, DEBUG  : Uninstall entry for Adobe Reader 8.1.2 
> missing: test failed
> 2008-10-17 09:40:39, INFO   : Removal of 'Acrobat Reader8 successful.
> 
> [...]
> 
> 2008-10-17 09:40:39, DEBUG  : Package 'Acrobat Reader9' (adobereader): 
> Not yet processed during this session.
> 2008-10-17 09:40:39, DEBUG  : Checking existence of package: Acrobat Reader9
> 2008-10-17 09:40:39, DEBUG  : Uninstall entry for Adobe Reader 9 was 
> found: test successful
> 2008-10-17 09:40:39, DEBUG  : Package 'Acrobat Reader9' (adobereader): 
> Already installed. Skipping.
> 
> 
> 
> I suspect what is happening is that the uninstall code 
> AC76BA86-7AD7-1033-7B44-A80000000002 - which I copied from the wiki - 
> seems to be wrong - on my systems it is: 
> AC76BA86-7AD7-1033-7B44-A81200000003

These strings will be different for different language versions, for 
different "subreleases", "hotfixes", "upgrades" etc.
It's worth checking beforehand if it matches the version downloaded by you.

Alternatively, make uninstall like:

msiexec /x \\path\to\some.msi

> wpkg then installed the adobereader9 package which automatically removes 
> the older package.
> 
> On the next reboot wpkg gets confused because adobereader8 is still 
> marked as installed, but isn't, so it reinstalls it (at least until I 
> commented that line out - I think that is what the message is saying), 
> and then tries to remove it, which fails because the code is still 
> wrong. It then detects that adobereader8 is still installed because it 
> just reinstalled it (unless I removed this line).
> 
> It kind of surprised me that wpkg tried to install the package again 
> after it was removed and it was still marked for removal.

WPKG always updates the package to the latest version before removal.


> When I changed the product code as above, it seems to work a lot better.
> 
> 
> As a side note, I don't like the practise of appending the version 
> number on the package id (like suggested in the wiki) - it means 
> upgrades are treated as remove+install, so I changed it to just adobereader.

And this is what you should do - keep one package (like "acrobatreader") 
for all versions.

Feel free to correct the wiki, it is opened for everyone to correct such 
errors.


-- 
Tomasz Chmielewski
http://wpkg.org