[wpkg-users] msiexec 1619 error in Boot Camp but not in Parallels
Patrick Lee
plee at cca.edu
Tue Jul 14 19:35:41 CEST 2009
Hi,
I'm in the middle of implementing WPKG to manage the Windows side on a
bunch of Macs running Boot Camp. I've been doing my testing on an
instance of Windows XP in Parallels on my own machine without a
problem. However, when I install the WPKG client in Boot Camp and
import the settings from my WPKG client in Parallels, packages with
MSI installers will fail with a 1619 error. Packages that do not
involve a MSI installer work just fine on the Boot Camp computer, such
as Pidgin.
I've done some googling and browsing the archives of this list and the
1619 error indicates that the package is unavailable at the given
location. On my Boot Camp computers, I've been able to map a drive to
the share with all my software and open the MSI installer without a
problem. I've also tried running the command specified in the profile
like this:
\\my-test.server.cca.edu\Software\PC\7zip\7z645.msi
When I run the command above, I get the error "This installation
package could not be opened. Verify that the package exists and that
you can access it, or contact the application vendor to verify that
this is a valid Windows Installer package" but this happens on both my
Parallels and Boot Camp instances of WPKG.
I'm a bit confused as to why this is happening since I'm importing the
working settings from my Parallels instance. I'm not much of a Windows
guy so I'm inclined to start with a fresh install of Windows XP within
Boot Camp but that's something I'd rather not do. My feeling is that
there's something not configured correctly outside of WPKG on my Boot
Camp install but I'm not too sure where to start looking since I'm not
much of a Windows guy. Is there anything else I should be checking?
Any help would be much appreciated.
I've attached the debug log from a test Boot Camp machine below.
Thanks!
Patrick
Patrick Lee
User Support Systems Administrator
California College of the Arts - San Francisco
Email: plee at cca.edu
2009-07-13 15:42:18, DEBUG : Initialized temporary local log file: C:
\WINDOWS\TEMP\wpkg-logInit.log
2009-07-13 15:42:18, DEBUG : Initializing new log file: C:\WINDOWS
\TEMP\wpkg-sf-a-10.log
2009-07-13 15:42:18, DEBUG : Reboot-Cmd is standard.
2009-07-13 15:42:18, DEBUG : WPKG 1.1.1 starting...
2009-07-13 15:42:18, DEBUG : Base directory is '\\my-test-
server.cca.edu\WPKG'.
2009-07-13 15:42:18, DEBUG : Log level is 31
2009-07-13 15:42:18, DEBUG : Trying to read XML file: \\my-test-
server.cca.edu\WPKG\profiles.xml
2009-07-13 15:42:18, DEBUG : Successfully loaded XML file: \\my-test-
server.cca.edu\WPKG\profiles.xml
2009-07-13 15:42:18, DEBUG : Trying to read XML files from
directory: \\my-test-server.cca.edu\WPKG\profiles
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/profiles/room1.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/profiles/room2.xml
2009-07-13 15:42:18, DEBUG : Trying to read XML file: \\my-test-
server.cca.edu\WPKG\hosts.xml
2009-07-13 15:42:18, DEBUG : Successfully loaded XML file: \\my-test-
server.cca.edu\WPKG\hosts.xml
2009-07-13 15:42:18, DEBUG : Trying to read XML files from
directory: \\my-test-server.cca.edu\WPKG\hosts
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/hosts/lab.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/hosts/room1.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/hosts/room2.xml
2009-07-13 15:42:18, DEBUG : Trying to read XML file: \\my-test-
server.cca.edu\WPKG\packages.xml
2009-07-13 15:42:18, DEBUG : Successfully loaded XML file: \\my-test-
server.cca.edu\WPKG\packages.xml
2009-07-13 15:42:18, DEBUG : Trying to read XML files from
directory: \\my-test-server.cca.edu\WPKG\packages
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/7zip.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/activeperl.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/alias.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/autoit.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/filezilla.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/firefox.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/itunes.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/keyaccess.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/maxwell.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/notepad-plus-plus.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/office2003.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/pidgin.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/rhino3d.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/solidworks.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/thunderbird.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/topmod.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/virusscan.xml
2009-07-13 15:42:18, DEBUG : Reading XML file: //my-test-
server.cca.edu/WPKG/packages/vuescan.xml
2009-07-13 15:42:19, DEBUG : Found network service:
{19963F42-9585-41BC-9DBB-27052BDC84B7}
2009-07-13 15:42:19, DEBUG : Reading DHCP address.
2009-07-13 15:42:19, DEBUG : Found DHCP address: 209.40.85.17
2009-07-13 15:42:19, DEBUG : Found network service:
{3D9C673F-608C-4B03-ACE1-E1CD670E23DD}
2009-07-13 15:42:19, DEBUG : Reading DHCP address.
2009-07-13 15:42:19, DEBUG : Profiles applying to the current host:|
test|
2009-07-13 15:42:19, DEBUG : Reading settings file: C:\WINDOWS
\system32\wpkg.xml
2009-07-13 15:42:19, DEBUG : Trying to read XML file: C:\WINDOWS
\system32\wpkg.xml
2009-07-13 15:42:19, DEBUG : Successfully loaded XML file: C:\WINDOWS
\system32\wpkg.xml
2009-07-13 15:42:19, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:19, DEBUG : Applying profile: test
2009-07-13 15:42:19, DEBUG : Adding package with ID '7zip' to
profile packages.
2009-07-13 15:42:19, DEBUG : Found package node '7-Zip' (7zip) in
package database
2009-07-13 15:42:19, DEBUG : Synchronizing: Number of packages
referenced by profile: 1
2009-07-13 15:42:19, DEBUG : Found installed package 'Pidgin
2.5.5' (pidgin).
2009-07-13 15:42:19, DEBUG : Marking package 'Pidgin 2.5.5' (pidgin)
for remove
2009-07-13 15:42:19, DEBUG : Number of packages to remove: 1
2009-07-13 15:42:19, DEBUG : Going to install package 'Pidgin
2.5.5' (pidgin), Revision 1, (execute flag is '', notify flag is
'true').
2009-07-13 15:42:19, DEBUG : Package 'Pidgin 2.5.5' (pidgin): Not
yet processed during this session.
2009-07-13 15:42:19, DEBUG : Comparing version: '1' <=> '1'.
2009-07-13 15:42:19, DEBUG : Comparing version: '1' <=> '1'.
2009-07-13 15:42:19, DEBUG : Checking existence of package: Pidgin
2.5.5
2009-07-13 15:42:19, DEBUG : Reading variables from package Pidgin
2.5.5
2009-07-13 15:42:19, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:19, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:19, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:19, DEBUG : Reading variables from profile test
2009-07-13 15:42:19, DEBUG : Reading variables from host .+
2009-07-13 15:42:19, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:19, DEBUG : Obtained version ''.
2009-07-13 15:42:19, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:19, DEBUG : Obtained version ''.
2009-07-13 15:42:19, DEBUG : Unable to find the file version for C:
\Program Files\pidgin\pidgin.exe
2009-07-13 15:42:19, DEBUG : Package 'Pidgin 2.5.5' (pidgin):
Installed but checks failed. Re-Installing.
2009-07-13 15:42:19, DEBUG : Found system locale: 409
2009-07-13 15:42:19, DEBUG : Found language definition node for
language ID 409
2009-07-13 15:42:19, INFO : User notification suppressed. Message:
The automated software installation utility has or is currently
applying software updates to your system. Please check the time shown
at the beginning of this message to determine if it is out of date. If
not, please save all your open documents, as the system might require
a reboot. If so, the system will be rebooted with no warning when
installation is complete. Thank you.
2009-07-13 15:42:19, DEBUG : Installation of references
(dependencies) for 'Pidgin 2.5.5' (pidgin) successfully finished.
2009-07-13 15:42:19, INFO : Installing 'Pidgin 2.5.5' (pidgin)...
2009-07-13 15:42:19, DEBUG : Reading variables from package Pidgin
2.5.5
2009-07-13 15:42:19, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:19, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:19, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:19, DEBUG : Reading variables from profile test
2009-07-13 15:42:19, DEBUG : Reading variables from host .+
2009-07-13 15:42:19, DEBUG : Install type: install
2009-07-13 15:42:19, DEBUG : Fetched 2 install command(s).
2009-07-13 15:42:19, DEBUG : Executing command: cmd /C taskkill /F /
IM pidgin.exe
2009-07-13 15:42:20, INFO : Command 'cmd /C taskkill /F /IM
pidgin.exe' returned exit code [128]. This exit code is not an error.
2009-07-13 15:42:20, INFO : Command in installation of Pidgin 2.5.5
returned exit code [128]. This exit code indicates success.
2009-07-13 15:42:20, DEBUG : Executing command: "%SOFTWARE%\pidgin
\pidgin-2.5.5.exe" /L=1033 /S
2009-07-13 15:42:48, DEBUG : Command in installation of Pidgin 2.5.5
returned exit code [0]. Success.
2009-07-13 15:42:48, DEBUG : Checking existence of package: Pidgin
2.5.5
2009-07-13 15:42:48, DEBUG : Reading variables from package Pidgin
2.5.5
2009-07-13 15:42:48, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:48, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:48, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:48, DEBUG : Reading variables from profile test
2009-07-13 15:42:48, DEBUG : Reading variables from host .+
2009-07-13 15:42:48, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:48, DEBUG : Obtained version '2.5.5.0'.
2009-07-13 15:42:48, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:48, DEBUG : Obtained version '2.5.5.0'.
2009-07-13 15:42:48, DEBUG : Comparing version: '2.5.5.0' <=> '2.5.5'.
2009-07-13 15:42:48, DEBUG : Comparing version fragments: '2' <=> '2'
2009-07-13 15:42:48, DEBUG : Comparing version fragments: '5' <=> '5'
2009-07-13 15:42:48, DEBUG : Comparing version fragments: '5' <=> '5'
2009-07-13 15:42:48, DEBUG : Comparing version fragments: '0' <=> '0'
2009-07-13 15:42:48, DEBUG : Checking file version 2.5.5.0 is
versionequalto (than) 2.5.5 - got result 0
2009-07-13 15:42:48, DEBUG : File version check for file 'C:\Program
Files\pidgin\pidgin.exe' returned true for operation type versionequalto
2009-07-13 15:42:48, DEBUG : Removing currently existing settings
node first: 'Pidgin 2.5.5' (pidgin), Revision 1
2009-07-13 15:42:48, DEBUG : Adding settings node: 'Pidgin
2.5.5' (pidgin), Revision 1
2009-07-13 15:42:48, DEBUG : Installation of references (chained)
for 'Pidgin 2.5.5' (pidgin) successfully finished.
2009-07-13 15:42:48, INFO : Package 'Pidgin 2.5.5' (pidgin):
Package and all chained packages installed successfully.
2009-07-13 15:42:48, INFO : Processing (install) of Pidgin 2.5.5
successful.
2009-07-13 15:42:48, DEBUG : Cleaning up temporary downloaded files
2009-07-13 15:42:48, DEBUG : Restoring previous environment.
2009-07-13 15:42:48, DEBUG : Removing package 'pidgin'.
2009-07-13 15:42:48, DEBUG : Package 'Pidgin 2.5.5' (pidgin): Not
yet processed during this session.
2009-07-13 15:42:48, DEBUG : Removal of depending packages for
'Pidgin 2.5.5' (pidgin) successfully finished.
2009-07-13 15:42:48, INFO : Removing Pidgin 2.5.5 (pidgin)...
2009-07-13 15:42:48, DEBUG : Reading variables from package Pidgin
2.5.5
2009-07-13 15:42:48, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:48, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:48, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:48, DEBUG : Reading variables from profile test
2009-07-13 15:42:48, DEBUG : Reading variables from host .+
2009-07-13 15:42:48, DEBUG : Executing command: "%ProgramFiles%
\pidgin\pidgin-uninst.exe"/L=1033 /S
2009-07-13 15:42:49, DEBUG : Command returned result: 0
2009-07-13 15:42:49, DEBUG : Command in removal of Pidgin 2.5.5
returned exit code [0]. Success.
2009-07-13 15:42:49, DEBUG : Restoring previous environment.
2009-07-13 15:42:49, DEBUG : Checking existence of package: Pidgin
2.5.5
2009-07-13 15:42:49, DEBUG : Reading variables from package Pidgin
2.5.5
2009-07-13 15:42:49, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:49, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:49, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:49, DEBUG : Reading variables from profile test
2009-07-13 15:42:49, DEBUG : Reading variables from host .+
2009-07-13 15:42:49, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:49, DEBUG : Obtained version '2.5.5.0'.
2009-07-13 15:42:49, DEBUG : Trying to find version of C:\Program
Files\pidgin\pidgin.exe
2009-07-13 15:42:49, DEBUG : Obtained version '2.5.5.0'.
2009-07-13 15:42:49, DEBUG : Comparing version: '2.5.5.0' <=> '2.5.5'.
2009-07-13 15:42:49, DEBUG : Comparing version fragments: '2' <=> '2'
2009-07-13 15:42:49, DEBUG : Comparing version fragments: '5' <=> '5'
2009-07-13 15:42:49, DEBUG : Comparing version fragments: '5' <=> '5'
2009-07-13 15:42:49, DEBUG : Comparing version fragments: '0' <=> '0'
2009-07-13 15:42:49, DEBUG : Checking file version 2.5.5.0 is
versionequalto (than) 2.5.5 - got result 0
2009-07-13 15:42:49, DEBUG : File version check for file 'C:\Program
Files\pidgin\pidgin.exe' returned true for operation type versionequalto
2009-07-13 15:42:49, DEBUG : Checking pidgin zombie state.
2009-07-13 15:42:49, ERROR : Could not process (remove) Pidgin
2.5.5.|Package still installed.
2009-07-13 15:42:49, DEBUG : Going to install package '7-
Zip' (7zip), Revision 465, (execute flag is '', notify flag is 'true').
2009-07-13 15:42:49, DEBUG : Package '7-Zip' (7zip): Not yet
processed during this session.
2009-07-13 15:42:49, DEBUG : Package '7-Zip' (7zip): Not in local
package database.
2009-07-13 15:42:49, DEBUG : Checking existence of package: 7-Zip
2009-07-13 15:42:49, DEBUG : Reading variables from package 7-Zip
2009-07-13 15:42:49, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:49, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:49, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:49, DEBUG : Reading variables from profile test
2009-07-13 15:42:49, DEBUG : Reading variables from host .+
2009-07-13 15:42:49, DEBUG : Uninstall entry for 7-Zip 4.65 missing:
test failed
2009-07-13 15:42:49, INFO : Package '7-Zip' (7zip): Not installed
(checks failed). Preparing installation.
2009-07-13 15:42:49, DEBUG : Installation of references
(dependencies) for '7-Zip' (7zip) successfully finished.
2009-07-13 15:42:49, INFO : Installing '7-Zip' (7zip)...
2009-07-13 15:42:49, DEBUG : Reading variables from package 7-Zip
2009-07-13 15:42:49, DEBUG : Reading variables from profile[s]
2009-07-13 15:42:49, DEBUG : Getting profiles which apply to this
node.
2009-07-13 15:42:49, DEBUG : 1 profiles apply to this host.
2009-07-13 15:42:49, DEBUG : Reading variables from profile test
2009-07-13 15:42:49, DEBUG : Reading variables from host .+
2009-07-13 15:42:49, DEBUG : Install type: install
2009-07-13 15:42:49, DEBUG : Fetched 1 install command(s).
2009-07-13 15:42:49, DEBUG : Executing command: msiexec /i "%SOFTWARE
%\7zip\7z465.msi" /qn
2009-07-13 15:43:05, ERROR : Could not process (install) package '7-
Zip' (7zip):|Exit code returned non-successful value (1619) on command
'msiexec /i "%SOFTWARE%\7zip\7z465.msi" /qn'.
2009-07-13 15:43:05, DEBUG : Cleaning up temporary downloaded files
2009-07-13 15:43:05, DEBUG : Restoring previous environment.
2009-07-13 15:43:05, INFO : User notification suppressed. Message:
The automated software installation utility has completed installing
or updating software on your system. No reboot was necessary. All
updates are complete.
2009-07-13 15:43:05, DEBUG : Saving sorted settings to 'C:\WINDOWS
\system32\wpkg.xml'.
2009-07-13 15:43:05, DEBUG : Adding settings node: 'Pidgin
2.5.5' (pidgin), Revision 1
2009-07-13 15:43:05, DEBUG : Saving XML : C:\WINDOWS\system32\wpkg.xml
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