[wpkg-users] openoffice 3.0.1 fails with error 1638

[Joe Konecny]

Tomasz Chmielewski wrote:
> Rainer Meier schrieb:
>> Hi Joe,
>>
>> Joe wrote:
>>> I'm trying to upgrade from openoffice 3.0 to 3.0.1.
>>> My error log shows...
>>>
>>> 2009-03-16 15:40:46, ERROR  : Could not process (upgrade) package 
>>> 'OpenOffice.org' (OpenOffice):|Exit code returned non-successful 
>>> value (1638) on command 'msiexec /qn /i 
>>> "%SOFTWARE%\openoffice3\openofficeorg30.msi" ALLUSERS=1 SELECT_WORD=1 
>>> SELECT_EXCEL=1 SELECT_POWERPOINT=1'.
>>>
>>> ...I can run the upgrade manually by double clicking the installation 
>>> icon.
>>>
>>> Any tips as to what is wrong?
>>
>> I remember that I had problems with OOo 3.0.1 upgrade too. I ended up
>> simply adding an uninstall command for OOo 3.0.0 right before the
>> install off version 3.0.1.
> 
> http://wpkg.org/MSI:_Windows_Installer
> 
> Error 1638 means: "Another version of this product is already installed. 
> Installation of this version cannot continue. To configure or remove the 
> existing version of this product, use Add/Remove Programs on the Control 
> Panel."
> 
> I guess they didn't increase the package revision, that's why this error 
> happens.
> Sounds like an upstream OpenOffice packaging bug.
> 

You don't get an error if you install it manually.