[wpkg-users] Uninstall Check on 64 bit

[Antony Awaida]

Hi there:

We are running WPKG as a service and trying to install itunes64.msi 10.5.3.3.

The installation succeeds but for some reason the check uninstall
fails. We manually check the registry and itunes can be found here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5E11C972-1E76-45FE-8F92-14E0D1140B1B}

See debug log below.

What is strange is that when we run wpkg.js from the command line as
administrator, the check uninstall correctly detects that itunes is
installed.  See debug log below.

Has anyone run into this problem?

Thanks,
Antony

Debug log when WPKG is running as a service:

2013-04-05 10:27:00, DEBUG   : Command in installation of iTunes
returned exit code [0]. Success.
2013-04-05 10:27:00, DEBUG   : Checking existence of package: iTunes
2013-04-05 10:27:00, DEBUG   : Reading variables from hosts[s]
2013-04-05 10:27:00, DEBUG   : Reading variables from profile[s]
2013-04-05 10:27:00, DEBUG   : Reading variables from package 'iTunes'.
2013-04-05 10:27:00, DEBUG   : Got variable 'PRODUCT_CODE' of value
'{5E11C972-1E76-45FE-8F92-14E0D1140B1B}'.
2013-04-05 10:27:00, DEBUG   : Uninstall entry for iTunes missing: test failed.

Debug log when WPKG is running from the command line:

2013-04-05 10:18:34, DEBUG   : Reading variables from package 'iTunes'.
2013-04-05 10:18:34, DEBUG   : Got variable 'PRODUCT_CODE' of value
'{5E11C972-1E76-45FE-8F92-14E0D1140B1B}'
2013-04-05 10:18:34, DEBUG   : Setting variable:
'PRODUCT_CODE={5E11C972-1E76-45FE-8F92-14E0D1140B1B}'.
2013-04-05 10:18:34, DEBUG   : Uninstall entry 'iTunes' matches string 'iTunes'.
2013-04-05 10:18:34, DEBUG   : Uninstall entry for iTunes was found:
test successful.
2013-04-05 10:18:34, DEBUG   : Saving unsorted settings to
'C:\BizAppCenter\wpkg.xml'.false
2013-04-05 10:18:34, DEBUG   : Saving XML : C:\BizAppCenter\wpkg.xml
2013-04-05 10:18:34, DEBUG   : Package 'iTunes' (itunes): Already installed.