[wpkg-users] Uninstall Check on 64 bit

[Carlos R. Pasqualini]

El vie, 05-04-2013 a las 11:19 -0700, Antony Awaida escribió:
> Hi there:
> 
> We are running WPKG as a service and trying to install itunes64.msi 10.5.3.3.
> 
> The installation succeeds but for some reason the check uninstall
> fails. We manually check the registry and itunes can be found here:
> 
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5E11C972-1E76-45FE-8F92-14E0D1140B1B}
> 
> See debug log below.
> 
> What is strange is that when we run wpkg.js from the command line as
> administrator, the check uninstall correctly detects that itunes is
> installed.  See debug log below.
> 
> Has anyone run into this problem?
> 
> Thanks,
> Antony
> 
> Debug log when WPKG is running as a service:
> 
> 2013-04-05 10:27:00, DEBUG   : Command in installation of iTunes
> returned exit code [0]. Success.
> 2013-04-05 10:27:00, DEBUG   : Checking existence of package: iTunes
> 2013-04-05 10:27:00, DEBUG   : Reading variables from hosts[s]
> 2013-04-05 10:27:00, DEBUG   : Reading variables from profile[s]
> 2013-04-05 10:27:00, DEBUG   : Reading variables from package 'iTunes'.
> 2013-04-05 10:27:00, DEBUG   : Got variable 'PRODUCT_CODE' of value
> '{5E11C972-1E76-45FE-8F92-14E0D1140B1B}'.
> 2013-04-05 10:27:00, DEBUG   : Uninstall entry for iTunes missing: test failed.
> 
> Debug log when WPKG is running from the command line:
> 
> 2013-04-05 10:18:34, DEBUG   : Reading variables from package 'iTunes'.
> 2013-04-05 10:18:34, DEBUG   : Got variable 'PRODUCT_CODE' of value
> '{5E11C972-1E76-45FE-8F92-14E0D1140B1B}'
> 2013-04-05 10:18:34, DEBUG   : Setting variable:
> 'PRODUCT_CODE={5E11C972-1E76-45FE-8F92-14E0D1140B1B}'.
> 2013-04-05 10:18:34, DEBUG   : Uninstall entry 'iTunes' matches string 'iTunes'.
> 2013-04-05 10:18:34, DEBUG   : Uninstall entry for iTunes was found:
> test successful.
> 2013-04-05 10:18:34, DEBUG   : Saving unsorted settings to
> 'C:\BizAppCenter\wpkg.xml'.false
> 2013-04-05 10:18:34, DEBUG   : Saving XML : C:\BizAppCenter\wpkg.xml
> 2013-04-05 10:18:34, DEBUG   : Package 'iTunes' (itunes): Already installed.



Antony:

¿Could you please post your package definition?

i think we can help you better with that info

Best regards

Charly