[wpkg-users] "Database Inconsistency: Package with ID x does not exist..." But it Does Exist

[Dave Evans]

James: just to be clear
and you may have got it working by now as others have commented, but the 
explanation may help
you say in the title:
""Database Inconsistency: Package with ID x does not exist..." But it 
Does Exist"
it doesn't exist, hence the error :-)

you have defined in your profile that a package called "claroreadse7" 
should be installed
I'm guessing that you have created a file called "claroreadse7.xml"
in that file you have created a package definition with an id of 
"ClaroReadSE7.2.38"

first of all WPKG is blind to the filename of the .xml files, you could 
have called it boris.xml and it would have worked just as well (or badly)
WPKG reads all the contents of all the .xml files it can find, and puts 
them all together, the filenames themselves are not important.
there are only two things which need to line up:
   * the name you called it in the profile.xml file  (or a file in the 
/profiles folder)
   * and the id in a package definition
so if you've called it "claroreadse7" in your profiles file:
then your package needs to start:

     <package
         id="claroreadse7"
         name="ClaroReadSE7.2.38"
         revision="1"
         reboot="false"
         priority="10">

I'm not sure if the package ID is case sensitive but I always preserve 
the case - just in case.
the above should get your package working

even better style might be this:
     <package
         id="claroreadse7"
         name="ClaroReadSE"
         revision="%version%"
         reboot="false"
         priority="10">

         <variable name="version" value="7.2.38" />

then you just need to update the version line when there's a new version 
to deploy, and everything just works.
the "name" is just a description, useful in reports.

by default I believe WPKG should be creating a log file in SYSTEM's 
%temp% (probably c:\windows\temp) which you can inspect.
if you find and amend this line in config.xml you can force it to create 
the log file in the root of c:\ on each system

         <param name='log_file_path' value='%SystemDrive%' />

the file will likely be called wpkg-[HOSTNAME].log

Happy wpkg-ing

Dave

On 27/11/2017 14:04, Paul McGrath wrote:
>
> Hi,
>
> You’ve named it ‘    <package id="ClaroReadSE7.2.38" but it is 
> referenced in the error as ‘claroreadse7’
>
> Lose the .2.38 from the package id in both the package and profile xml
>
> *From:*wpkg-users [mailto:wpkg-users-bounces at lists.wpkg.org] *On 
> Behalf Of *James Arnold
> *Sent:* 27 November 2017 13:59
> *To:* wpkg-users at lists.wpkg.org
> *Subject:* Re: [wpkg-users] "Database Inconsistency: Package with ID x 
> does not exist..." But it Does Exist
>
> Thanks Ulli and Paul!
>
> Okay, I've changed those fields above, still not getting it installed 
> though.
>
> Yes it's in the correct position/OU and defined in profiles.xml
>
> Same message in client's AppLog: Database inconsistency: Package with 
> ID 'claroreadse7' does not exist within the package database or the 
> local settings file. Please contact your system administrator!
>
> Cheers both again,
>
> J
>
> On 27 November 2017 at 13:17, James Arnold <james at longhill.org.uk 
> <mailto:james at longhill.org.uk>> wrote:
>
>     Hello everyone,
>
>     First off, to whoever's reading, thanks loads for the work on
>     wpkg! Just getting to grips with a system I've inherited at the
>     moment and I've hit a snag. Please be gentle!
>
>     Okay, client deploys all historic packages except for the new one
>     I've just done. That's "claroreadse7.xml" below:
>
>     <?xml version="1.0" encoding="UTF-8"?>
>
>     <packages>
>
>         <package
>
>     id="ClaroReadSE7.2.38"
>
>     name="ClaroReadSE7.2.38"
>
>             revision="1"
>
>             reboot="false"
>
>             priority="10">
>
>     <check type="file" condition="exists" path="C:\Program Files
>     (x86)\Claro Software\ClaroRead SE\ClaroUp.exe" />
>
>             <!-- <install cmd="%SOFTWARE%\ClaroReadSE7\claro.bat" /> -->
>
>     <install cmd='msiexec.exe /qn /i
>     "%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi"
>     LICENCEKEY=xxxx-xxxx-xxxx-xxxx-xxxx /passive /norestart' />
>
>     <install cmd='msiexec.exe /qn /i
>     "%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\VA25-BritishEnglish-Serena.msi"
>     /passive /norestart' />
>
>     <!-- <upgrade cmd="%SOFTWARE%\ClaroReadSE7\claro.bat >
>     c:\clarobatupgrade.log" /> -->
>
>     <remove cmd='msiexec.exe /qn /x
>     "%SOFTWARE%\ClaroReadSE7\01\ClaroReadSE-7.2.38-auth\ClaroReadSE-engb-7.2.38-auth-X.msi"
>     /passive /norestart' />
>
>     <exit code="0"/>
>
>     <exit code="2"/>
>
>     </remove>
>
>         </package>
>
>     This doesn't install on my test client, which (in AppLog)
>     complains of "Database inconsistency: Package with ID
>     'claroreadse7' does not exist within the package database or the
>     local settings file. Please contact your system administrator!"
>
>     But there is 100% certainly a "claroreadse7.xml" in the packages
>     folder with the rest of the packages, with the same rights as all
>     the other .xml files in there.
>
>     Anyone see what I'm doing wrong? Thanks for any and all help! :)
>
>     </packages>
>
>
>
> -- 
>
> *James Arnold - Network Manager*
>
> *Longhill High School*
>
> *Falmer Road*
>
> *Rottingdean*
>
> *East Sussex*
>
> *BN2 7FR*
>
>
>
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