[wpkg-users] Advice on remote assistance program to deploy

Marco Cunico marco.cunico at pedon.it
Mon Oct 1 10:52:51 CEST 2012

we are currently deploying WPKG on around 100 desktops (with wpkg-gp) 
and we'd like to have your suggestions on which program you use to give 
remote assistance to your managed desktops. We are looking on something 
like teamviewer/ammyy that could work with UAC and there the user asking 
support in not an administrator of the computer. The ideal solution 
would support linux as an "operator OS" as most of our IT staff is on 
Linux. We've seen UltraVNC and all his "plugins" like DC or helpware but 
we'd like to hear your opinion


Marco Cunico
IT Department | T +39-0424-411125
PEDON S.P.A. | Via del Progresso, 32 | 36060 Molvena (VI) | Italy
www.pedon.it <http://www.pedon.it> | info at pedon.it <mailto:info at pedon.it>

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