[wpkg-users] WPKG Client 1.2rc6 service doesnt install or start (XP SP2)

Tomasz Chmielewski mangoo at wpkg.org
Mon Jan 7 16:59:26 CET 2008

Phil Burrow schrieb:
> Greetings,
> On a particular Windows XP SP2 machine I am having problems getting the 
> WPKG Client to properly install the service. I've installed it on loads 
> of machines already with no problems.
> I downloaded the 1.2rc6 version of the client and ran the installer 
> which proceeded as expected. I went into the install directory and 
> opened the GUI, filled in the parameters. Tested and all was OK. Clicked 
> Save. Rebooted and expected to see some WPKG messages but nothing appeared.

Is it a clean XP SP2 installation? Or it has some "age" now?
Did you have any earlier versions of WPKG Client installed on that 
machine? If so, did you install as different users (i.e., Administrator, 

> I checked to see if the WPKG service was running, but it was not even in 
> the list of services on that machine.

That's bad - the service was not registered for some reason. It won't 
work if it's not there.

> I double clicked the WPKGSrv.exe file within the default wpkg 
> installation directory and it opened a command window saying:
> StartServiceCtrlDispatcher is being called.
> This may take several seconds. Please wait.
> This window disappears and the service does not start. Event log shows 
> the following:
> The description for Event ID ( 0 ) in Source ( WpkgService ) cannot be 
> found. The local computer may not have the necessary registry 
> information or message DLL files to display messages from a remote 
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this 
> description; see Help and Support for details. The following information 
> is part of the event: WpkgService error: 1063, 
> StartServiceCtrlDispatcher failed..

You won't start the service like that, so this information has no use.

> The XP machine has almost every optional Windows XP update applied to it 
> including .NET Framework 2.0. My WPKG server side files are hosted on 
> Samba in a folder called WPKG and are accessed read only by user wpkg.
> I have uninstalled/reinstalled the client a million times in the hope of 
> a more helpful error message or a working installation but had no luck.
> Can anyone give me some pointers?

You might want to read this:


In particular, try:

WPKGsrv.exe /install

WPKGsrv.exe /debug

And tell what happened (Event Log entries, etc.).

Tomasz Chmielewski

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